Return Policy
Every product in the Sawdust Journey store is made with care — whether it's crafted in the workshop or printed through our trusted partners. We stand behind the quality of everything we sell, and we want you to be happy with your purchase.
Damaged or Defective Items
We do our best to make sure every order arrives in perfect condition, but we know that sometimes things happen in transit or a manufacturing defect slips through. If you receive an item that is damaged, broken, or defective, please reach out to us right away at contact@sawdustjourney.com and we'll make it right. Please include your order number and a photo of the issue so we can get a replacement out to you as quickly as possible.
Changed Your Mind?
We get it — sometimes something doesn't work out the way you expected. If your item has no defect but you'd like to return it, here's how it works:
- The item must be unused, unworn, unwashed, and in its original packaging
- You are responsible for all return shipping costs
- Returns must be initiated within 14 days of delivery
- Once we receive the item back in its original condition, we will issue store credit for the value of the item
Please note that we are unable to offer monetary refunds for non-defective returns. Store credit never expires and can be used on anything in the shop.
Exchanges
Need a different size or color? We're happy to help with exchanges. The same conditions apply — the item must be unused and in original packaging, and you'll cover the return shipping. Once we receive it, we'll ship out the replacement.
A Note from the Workshop
Sawdust Journey is a one-person shop. I design the products, manage the orders, and put care into every piece that goes out the door. I don't have a warehouse or a returns department — it's just me and the workshop. I genuinely appreciate your support and understanding, and I hope you love everything you get from the store.
If you ever have a question or concern about an order, just email me at contact@sawdustjourney.com. I'll always do my best to take care of you.
Thank you for shopping small. It means the world.